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June 8, 2009 8:32 PM PDT

Some early iPhone 3G S adopters subject to $200 surcharge

by David Martin
(Credit: Apple, Inc.)

Since last year's announcement of the iPhone 3G, customers have grown accustomed to a price tag heavily subsidized by AT&T. Similarly, the just-announced iPhone 3G S will be offered in a 16GB model for $199 and a 32GB model for $299--but only if you are adding a line to your AT&T service or you are a new AT&T subscriber. Early iPhone 3G adopters seeking to upgrade will face serious sticker shock.

If you purchased an iPhone 3G on or after July 11, 2008, you will not be able to purchase an iPhone 3G S at a reduced price until you reach your one-year anniversary. (We've determined this cutoff by checking a sampling of existing AT&T accounts via AT&T's myWireless Account Web site.) If you want the new iPhone 3G S early, you will have to pay an additional $200 for the hardware, raising the cost of a new iPhone to $399 and $499, respectively. The only alternative to this price increase is to wait for your first iPhone anniversary before buying. On top of the price increase, you will--as expected--have to sign another two-year service agreement.

The pricing history of the iPhone has been tumultuous from the beginning, hitting its pinnacle quickly: $599 for an original 8GB iPhone. Apple and AT&T significantly reduced its price shortly thereafter, angering enough iPhone buyers that Apple gave away $100 rebates to the angry hordes.

Are Apple and AT&T trying to take advantage of loyal customers by releasing the new iPhone 3G S nearly a month before existing customers--many who are loyal and anxious to upgrade--are eligible for reduced pricing? Let us know what you think about this situation in the comments.

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Add a Comment (Log in or register) Showing 1 of 5 pages (149 Comments)
by Luex621 June 8, 2009 8:55 PM PDT
its more than a year, i bought my iphone 3g when it first came out and that day started my 2 yr contract, i just call at&t to see if i was able to upgrade and they said 12/13/09 so thats a year and five month :( really annoyed they need to change that fast i have no problems with at&t up until this bull doodie hope they realize what a mistake that is
Reply to this comment
by Methodmanep June 9, 2009 5:07 AM PDT
Okay.. It's obvious they meant July 11, 2008 and not 2009. I also bought my iphone July 11 when it came out and and according to their article, I have to wait 1 year before I can upgrade at the lower price... why the hell does ATT show December on 2009 for when I'm eligible to upgrade?
by rnot1 June 9, 2009 7:41 AM PDT
I don't know where the year came from, but I've seen it before. What I do know, 18 months is traditionally the time you can upgrade and get the subsidized prices.
by digitalbandit June 9, 2009 6:54 PM PDT
SO ANNOYING:

http://www.facebook.com/group.php?gid=102780024240&ref=nf
by isuredbird07 June 10, 2009 6:57 AM PDT
I checked my account yesterday and it says I'm eligible for an iPhone upgrade on July 19, 2009...which would be 1 year after I got my 3G iPhone (I didn't make it in line soon enough to get it on the 11th). It seems weird that some are supposed to wait longer than others. My sister who has a blackberry on the same plan as me though has to wait 1 year and 5 months from her start date to upgrade, but I only have 1 year...what gives?!
by shadyant June 10, 2009 8:59 AM PDT
First, let me assure you I'm furious with this pricing issue that could have me paying 500 for my 32GN 3Gs if I don't want to wait...
I got the 2G iPhone Feb 12 2008...had it for 5 months until the 3G released...then upgraded to the 3G on 7/12/08...when I check my upgrade date...it says 3/13/2010...Remember if you got an original iPhone 2G and then upgraded to 3G soon after this was only because AT&T chose to "allow" customers who just got a 2G or have not had it for the 18months to just go ahead and get the 3G at the lowest customer price...but now that the 3Gs is out 6/19/09...those like me who originally got a 2G then a 3G have to wait until after 12 months from the purchase date of the 2G...in my case that was Feb 12 2008 so AT&T made my upgrade date 3/13/09...the cycle month after my original purchase...
Now the RANT...so...let me get this straight AT&T...you allowed me to upgrade to the 3G after only 5 months and still pay the lowest customer cost...but NOW you want me to sign a new 2-year contract just like a year ago and not get the lowest customer price and instead pay 500 for my desired model unless I wait until March 2010...
How dare you!!!
by krollins83 June 10, 2009 9:30 AM PDT
Seriously people... get over it! Do you think the phones are free? They can't just keep giving away the phone at a big discount, and not collect the service fees. You signed a TWO YEAR contract, just be happy to can upgrade before that. Otherwise, if you want the newest and the best, expect to pay for it. How is that any different then it's ever been with technology?
by gotrsx6 June 10, 2009 9:34 AM PDT
December 12, 2009

I will say its funny how some people feel entitled to have whatever they want at the price they want. ATT sets out the terms and conditions when you sign a contract and you know full well that you have to wait a certain period to upgrade. It just happens that last time they were generous with the 3G release. Doesn't mean that have to do anything. Its technology and it is always going to be quickly out of date. Either pay the cost that comes from being an early adopter, or wait. No one is forcing you to upgrade to the 3Gs.

I like my 3G and will be waiting to upgrade rather than shelling out 200$ extra. Sucks, but thats life.
by salayyad June 10, 2009 5:20 PM PDT
Yea I'm on the same boat. I went through the process on apples website and was told 399 for 16gb and 499 for 32gb and im not eligible for an upgrade until Dec 12 09. i also bought my iphone the day it came out. i doubt i will upgrade. ill just get apple care for 69 dollars and hold off till next year.
by Delorean2006 June 14, 2009 3:54 PM PDT
i got my iphone 3g the day it came out and on my account page says that im do for an upgrade on July 12, 2009 and i get the iphone 3gs subsidized price
by diezel1128 June 14, 2009 6:21 PM PDT
yeah mine says 12/17/09
See more comment replies
by sdhdwed June 8, 2009 9:03 PM PDT
What? If we already bought an iphone then we are charged more to get the new one? or is this only for the 3G models? I have the older 16GB non 3G model.
You think to spur loyalty and even more revenue they'd give the customers who already paid for a previous iphone the discount.
Reply to this comment
by tcr071 June 9, 2009 5:29 PM PDT
AT&T loses money on every single iPhone sold they only make money on the service plans. They have nothing to gain from subsidizing the cost of the 3GS to give it to a customer who has 12+ months left on their contract. They have already lost money on the original iPhone purchase.
by Haroldnca June 10, 2009 10:06 AM PDT
AT&T pays Apple $300 for every iPhone sold. I give AT&T 1200 a year. They're not losing money...
by tcr071 June 10, 2009 12:04 PM PDT
Operating costs, marketing, maintenance, insurance, labor, electricity, and more take a pretty big bite out of that $1200. Then you take away $300 they ate on the original iPhone so they are sitting at $900 and you want them to eat another $300 which will leave them with $600 total from you on the year. You guys are ridiculous. Every other person in the United States waits 18 months from when they last upgraded/signed a contract until they are eligible for an upgrade. I do not understand why some of you iPhone fans don't understand this.
by chrisw1976 June 8, 2009 9:10 PM PDT
This is not an "Apple Tax" - more aptly put it is the AT&T tax - for what?

They can't keep up with technology when we can go and get a MMS phone for ca. $100 ... tethering already exists.

AT&T wasn't ready - and now is the time Apple needs to take its' toys elsewhere!
Reply to this comment
by tcr071 June 9, 2009 5:37 PM PDT
The only reason the iPhone is reasonably priced is because AT&T basically eats half or more of the iPhone cost to appeal to more customers than the ridiculous $599+ Apple would just assume (and did) charge. AT&T has no reason to eat the costs to customers who are already locked in to a rate plan for 12+ more months, no reason at all.

AT&T is launching MMS and Tethering on June 19th... which happens to be the exact same date that Iphone 3GS will be in stores.
by ywkhgqo June 10, 2009 8:31 AM PDT
at tcr071. NO they are NOT launching MMS and tethering along with the 3GS. It is described as late summer. ATT is one of the few carriers that MMS and tethering will not be instantly available with the 3.0 update
by debwane June 8, 2009 9:20 PM PDT
WOW! I just bought a new 16 GB 3G iphone two days ago???? Now what happens with that am I stuck with it or can I exchange it for the new one? If I can't exchange thats messed up! They didnt tell me a new iphone was comming out when I opened a new account with AT&T they said no new iphones are comming out anytime soon so I went ahead and signed a two year for the 3G 16GB?
Reply to this comment
by DocWithers June 8, 2009 9:33 PM PDT
You've got 15 days from the date of purchase to CANCEL YOUR SERVICE with no penalty. If they won't accept a return on the phone itself, you can always jailbreak it, and sell it for slightly more than what you bought it for. Ebay is a good place to do that. Then, you can come back when the new 3GS phone is available and sign up all over again!
by rustygreer June 8, 2009 9:35 PM PDT
do you not research your phone before you buy it??? they have been talking about a new iPhone for months now??? you can't be serious!
[CNET editor's note: Personal attack deleted.]
by swattz101 June 8, 2009 9:37 PM PDT
Bought my 3G just over 2 weeks ago. Went to the ATT store and got $150 returned due to the price decrease. I was told that as long as it was within 30 days, I could exchange. I will have to pay back the $150 when I exchange, but I ok with that. :-)
by Frost_Valon June 8, 2009 9:45 PM PDT
Why would you trust the word of someone trying to get hundreds, if not thousands, of dollars out of you?

Apple does its WorldWide Developers Conference EVERY JUNE. They ALWAYS announce upgrades and new products. The new iPhone has been rumored for months. If you had even typed in iPhone under Google News, you would've known this.

Always DO YOUR RESEARCH BEFORE YOU MAKE A MAJOR PURCHASE.

You deserve to have to pay to upgrade. People like you are how companies make their money-- sheer stupidity.
[CNET editor's note: Personal attack deleted.]
by jintn June 9, 2009 1:41 AM PDT
AT&T stored confirms that they will refund the difference in price for phones bought within 30 days.
by landerofzoo June 9, 2009 7:09 AM PDT
I actually did the same thing- you have 30 days to return or exchange a phone purchased at the AT&T store. You will be able to exchange for the 3GS- one of the pitfalls of waiting until the last minute to announce the obsolescence of a product and not declaring sales final. (Thanks AT&T!)
by moscow777 June 9, 2009 2:48 PM PDT
No worries. I purchased 16GB May 24. Yes, I was aware of the arrival of the new model coming soon. It clearly states on the back of my ATT receiipt, I have 30 days for full refund. Now I can get the 16gb and save $100. Not sure i would need 32gb.Good Luck.
by Daniel-Castaneda June 9, 2009 9:13 PM PDT
you normally have 15 days to exchange it fo ra different phone. I would exchange it for the new on,,,,dont stay with 3g get 3gs
by homercles82 June 10, 2009 7:04 AM PDT
What did you think you big dope? You bought the phone 2 days ago? The 3Gs was announced two days ago. Way to go on not paying attention.
by paulimusmaximus June 10, 2009 3:50 PM PDT
Waaaah! I obviously use cnet, and they've been talking about a new iphone coming out for months, but I bought the older one anyway, and now I'm mad. I didn't know babies could use computers.
See more comment replies
by whizfish June 8, 2009 9:21 PM PDT
I don't understand what's supposed to be new, different, or even problematic in this situation. Seems like media baiting to me. I've been with AT&T for years before the iPhone came along, and I've always had to wait a large fraction of the 2 year contract term before I'm allowed get a new phone at a discounted price. My wife has been with Verizon for ages, and the same has been true for her. I had a Razr at one time, and two or three new versions of the Razr came out before I could get one of them at a discount. Big deal. I bought an iPhone 3G less than a year ago, and it didn't even cross my mind to think that I would already be eligible to buy the next generation iPhone at a discounted price. This is not a situation that's unique to Apple, or even unique to AT&T. It's just business as usual in the cell phone industry, and I don't really have a problem with it. Sure, I'd like all the prices to be lower, but so what. People in He!! want ice water too.
Reply to this comment
by rustygreer June 8, 2009 9:46 PM PDT
the people that you are so eloquently putting down whizfish, are the people who are loyal to the apple brand or the iPhone in general. All they are asking for, is to be able to get the new next gen phone on the day of it's release. Some bought a little bit later then others, but they are simply tearing up their previous 2 year agreement, and adding on two more years. This is business as usual. I think it's funny that so many contracts get torn up everyday and there is no "re-up" from that customer, but the second the customer wants to tear it up, At&T FREAKS out! They aren't closing the account up, they are adding on more years. What ends up happening is they continue to "re-up" every time there is a new phone, then you have a pretty loyal customer, b/c they keep coming back every year to sign up for two! This doesn't sound like bad business to me, it sounds like a never ending contract that just keeps changing contract numbers. It honestly doesn't even hurt At&T to do this, they just want the extra $200 b/c they need to upgrade their network for the possibility of all the new 3GS users that will be flooding their network with traffic. Which is also the reason why they are not MMS or TETHERING supporters on Launch day. They simply were not prepared, so they are trying to recoop the cost. AT&T never knew what they were getting into when they signed a deal with Apple on the exclusivity of having the iPhone. They never knew the amount of traffic that would come in for that. MEANWHILE, Verizon, Sprint & T-Mobile have been upgrading their networks to be ready for something like that. This is why I honestly don't see Apple "re-uping" with At&t in the future.
by jintn June 9, 2009 1:47 AM PDT
I don't think Apple gives these phones to AT&T for free. So, even when they discount on the phone, they have already "lost" money. They DEPEND on keeping you as a customer for a certain period of time to make back their investment and make a profit. They, like Apple, are in the business of making money. The idea of new improvements is to attract, sadly, NEW customers first and EXTEND existing customers. The phones are truly expensive but the model is such that if they are going to "give" you a phone, they need to keep you for a period of time to make a profit.
by Staszek June 9, 2009 3:27 PM PDT
@rustygreer

Your argument really doesnt hold water. Whizfish is 100% right.

How does this not hurt ATT, with 4.4million iphones sold in Q1, that is a gross of $880,000,000 in subs payed to Apple. I say almost $1billion dollars is a little bit of change.

Then think of it this way, you are in a two year contact, they tear it up after year one and give you another two year contract, (so far $200+$200 in subs). Year 3 come along they tear it up again and give you another $200 and a new 2 year contract. Now year 4 comes you do the same, tear it up give you a new 2 year contract and another $200. So far they have given you $800 toward phones. You decide to hold this one or you want a different carrier so you wait out the full 2 year term. So now you have only been with ATT for 6 years. If they would not have torn up those contracts you would have been there 10 years. So not only have they kept you as a client for years they have also paid $800 to do so.
by seahawk3800 June 8, 2009 9:24 PM PDT
At&T and APPLE want too much.With the price of a phone and a@ year contract, PLUS the extra fee for internet access. AT&T's rates are already too high. I wont buy an iphone and I will change service providers as soon as possible....JITTERBUG sounds good!
Reply to this comment
by rmiller293 June 8, 2009 9:24 PM PDT
Why not cancel your AT&T Contract. The termination clause is $175. You get a $5 credit for each full month of service. So, if you got your phone a year ago....you'd have a $115 termination fee.
Reply to this comment
by eurcynia June 9, 2009 1:36 AM PDT
There is a 90 day lockout period and you lose your phone number.
by Eideard June 8, 2009 9:26 PM PDT
If you follow this exact recipe for gullibility - several weeks from now - without knowing the possible expenses, you get what you deserve.

I hope the first person to do this is the boring editor/reporter who thought up this exercise.
Reply to this comment
by zed June 8, 2009 9:27 PM PDT
did you really mean "on or after July 11, 2009"? or 2007?
Reply to this comment
by mercuryfalling June 8, 2009 10:15 PM PDT
So somebody else noticed this article makes absolutely no sense. "If you purchased an iPhone 3G on or after July 11, 2009 . . ." purchased being past tense, except they give you a date IN THE FUTURE. Good job, rejects. So, according to this article, you're all worried about nothing, because the only people in trouble are the ones who will purchase phones after about a month from now! Obviously, this is a mistake. Come on, people, hire a proofreader.
by edenwaith June 8, 2009 9:28 PM PDT
If you just purchased a phone from AT&T and know you don't want it, or will want to wait a few weeks to get the next iPhone, then return your current phone IMMEDIATELY. I believe there is a small window where you can return your phone and discontinue the plan.

The 1-year detail is very likely wrong. My plan was renewed in March of last year, and AT&T refused to even sell a new iPhone to me -- not even at the higher rate, but they wouldn't sell anything to me for 6 months after the account had been renewed. From what I've seen, I will be eligible for the reduced hardware pricing this coming August, so 17 months later.
Reply to this comment
by mark95841 June 9, 2009 3:29 PM PDT
The date you can start subtracting the $5 for each month of your contract start is 5/2008 to take advantage of that. Anything before May 2008 you cannot subtract any money off the $175 early termination fee. If you do terminate early you and acquire a new contract you will loose your original phone number! And you will be eligible for reduced pricing after 18 months from the start of your contract not in August!
by atzicecream June 8, 2009 9:28 PM PDT
Oh yeah, that's right, a 600 or 700 dollar phone that sells for 199 or 299 is price gouging by Apple and AT&T...sorry blog person, but if you have ever purchased a phone without a contract, maybe you'll see how much it costs...like 399 or 499, like the first iphones, which happened to be upgradeable at any time, since I know this because I had to upgrade early for another line on my account. Look, I don't expect bloggers to be smart, but use some logic when killing "the man" for reigning down their prices on you. My best guess? If you are the third line on a family talk plan, you won't be able to upgrade at all this year without paying the 399/499 price that we all know about. Get over it and spend the cash, otherwise, leave it alone and use your perfectly good 16GB iphone 3G until you can save the 200...sad.
Reply to this comment
by rustygreer June 8, 2009 9:59 PM PDT
this is the thing you people are not understanding, you keep running your GD mouths, trying to sound OH so smart saying we should wine about this elsewhere. the people who are complaining about this price are not stupid people. WE UNDERSTAND the cell business, we just feel that having to add on an extra $200 is plain stupid. Especially if we are knowingly adding on ANOTHER 2 years. We understand subsidized pricing, so quit coming in here and trying to sound oh so smart. Especially it's my bet, you don't even own an iPhone.
by eric6655 June 8, 2009 10:29 PM PDT
no rusty, you dont understand the cell phone business. if you did you wouldnt make idiotic statements like, "This doesn't sound like bad business to me, it sounds like a never ending contract that just keeps changing contract numbers. It honestly doesn't even hurt At&T to do this, they just want the extra $200 b/c they need to upgrade their network for the possibility of all the new 3GS users that will be flooding their network with traffic"

yes, the contract keeps changing numbers, good point... why not just give people a new phone every few days? as long as theyre being loyal, what difference does it make right!

service providers sell phones at discounts because over the life of the 2-year contract they end up making a profit despite selling the phone for a loss. by shortening the time between new phones, you eliminate the profit. try to understand this before you criticize people for being unintelligent.
by jintn June 9, 2009 1:51 AM PDT
eric is correct.
by JeffLevi20 June 8, 2009 9:35 PM PDT
I am sorry to hear that you guys are having so many problems. All I know is that my wife told me a couple of weeks ago that she wanted an Iphone for her birthday. I have been looking and looking and looking, I was about to go with a refurbished one, when I called ATT and they told me a new one was coming out on the 17th, and that i could get a discount my year and a half will be on the 15th. I thought I would never get an Iphone, but they are pretty cool, and I dont think that paying the extra 200-300 dollars will really make up for the difference between the 3g and the 3g S. Good Luck!
Reply to this comment
by Tobey4U June 8, 2009 9:37 PM PDT
I'm actually glad they are doing this when they are. So someone who is about to purchase a new iPhone can without the hoards of ridiculous apple crazed maniacs waiting in line for hours/days. Maybe this time I will actually be able to walk into a store and purchase is without having to wait in line with the pretentious geeks that usually are there.
Reply to this comment
by DocWithers June 8, 2009 9:38 PM PDT
Real quick if you are in a iPhone AT&T contract & want a 32gb iPhone, you have to pay $499. If you are new customer or out of your contract (month to month) you pay $299. That's $200 extra! It is cheaper for a iPhone customer to cancel there contract & get the iPhone 3GS for $299. Cancellation is fee is max $175 and is prorated down. Once again, AT&T... great job!!!
Reply to this comment
by BJackel June 8, 2009 9:38 PM PDT
All carriers subsidize new-subscriber phone purchases. How is this any different?
Reply to this comment
by Daniel Chow June 9, 2009 6:36 AM PDT
no difference at all between carriers - they all do the same thing with their subscribers' contracts.

IDEA
perhaps ATT should consider this: instead of charging 200$ for recently purchase service contracts for previous iphones, offer the subscriber an option to upgrade under the condition of adding another two years to the previous contract. both options may still be not appealing, but at lease one or the other may be the least of the evil for some subscribers.
by MtTaz June 8, 2009 9:43 PM PDT
Apple needs to use Verizon, there is no AT&T in my area and I want a I phone, but I could just get a Pre.
Reply to this comment
by owl182 June 8, 2009 9:50 PM PDT
Good morning to all from a freezing South Africa... I have watched the iPhone release with interest but in SA they are either very expensive to plainly purchase over the counter (around R9000.00 ZAR) or as a "subsidised" contract phone, you still pay in around R2500.00 to R3500.00 ZAR, however what got me really wexcited was when Nokia released the N95 and then a short time later the N96 I waited patiently for the N96 and for a time when i felt i could afford one, they range in price much the same as the iPhone here, i recieved my N96 a short while ago but in the meantime i had the opportunity to visit the Apple store & "play" with their demo model iPhone 16GB, wow, very impressive & very pretty, dont like the message function though... but for now i think i will stay with Nokia as in the past when i have changed brands i have regretted it...
Reply to this comment
by mathue_tax June 8, 2009 9:57 PM PDT
July 11, 2009??

Apple invented a REAL time machine?
Reply to this comment
by jtspetersen June 8, 2009 10:00 PM PDT
I think this article, and many of the comments, go to show us how uneducated and spoiled the american consumer has become. you signed the contract when you first purchased your phone, if you didnt ask about upgrades then, it is your fault. also, why do we need to upgrade our phones every year. i understand the want for "cool" and all the new tech, but is it really necessary? it is environmentally and financially irresponsible. i cant believe that a phone as useful and revolutionary as the iphone has become so disposable by so many. not to mention you can upgrade to software 3.0 to get may of the new features. so many of you get so hooked on the tech and never take the time to stop for a second and appreciate what you already have. everyone knows cell companies will charge you for early upgrades, why would you expect any different. and this isnt apples fault, i think its horrific to see "apple tax" in the headline. this is an "att tax", and its one you signed a contract for.
Reply to this comment
by dagraham0 June 10, 2009 11:16 AM PDT
Sadly enough, even as an American, I agree with this. I saw so many people dropp $500-600 on the first iPhone, get upset when the price went down, only to go drop hundreds of additional dollars when the next generation comes out one year later, as expected. There will be a new one next year, and there will be people here who drop hundreds of extra dollars to buy it. And if Apple and AT&T can get away with it, why not? There's obviously a reason they do it. As upset as some people may be, they will still pay it and prove them right with their strategy.

Patience is a virtue that we generally do not learn here in the States. I bought my 2G iPhone 6 months after it came out, didn't get the 3G and now am getting a 3G S at the low price. If more people were patient instead of insisting on having the best, newest stuff right now, they would pay less. It goes to show where Americans' priorities lie.
by rafusee2 June 14, 2009 6:19 PM PDT
both of you are exactly right.
by jeffprop June 8, 2009 10:02 PM PDT
AT&T sold an unsubsidized 3G iPhone that was $200 extra. That is what existing AT&T customers had to pay if they were not eligible for an upgrade on their current contracts. That was the case for me. New customers could have done the same and bought an iPhone with no contract requirement. Now that a lot of people are a year into their 2-year contract for the 3G, they will have to 18 months into their contract in order to get an upgrade without paying the unsubsidized price. That is the case for me.
I have a crappy Nokia phone. Instead of paying the extra $200 for a 3G when it first came out, I waited until I was eligible for the subsidized price in Feb. 2009. I then decided to wait a few more months because I figured a new model would come out around WWDC '09 to entice the 2G iPhone buyers whose 2-year contracts will be up. I am glad I did.
Reply to this comment
by rustygreer June 8, 2009 10:09 PM PDT
thank you. your about the only intelligent person i have read on here with a good comment
Showing 1 of 5 pages (149 Comments)

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